Refund and Billing Policy

Version 2026-10-20

One-time Premium passes

Premium is sold as one-time passes for a fixed number of days, paid through Razorpay. The price and the number of days are shown before you pay. A pass starts when our server has verified the payment with the payment provider.

No automatic renewal

Passes never renew and nothing is charged automatically: no card or UPI mandate is set up. When a pass ends, Premium ends; to continue, buy a new pass. If you buy another pass while one is active, its days are added after the current pass.

How pass time runs

Pass time runs continuously from the moment it starts, including while you are logged out or not using NoTitle. It cannot be paused. A checkout that was never paid grants nothing and costs nothing.

No voluntary refunds

Successful payments are final for voluntary-refund purposes. We do not refund because you change your mind, do not use or partly use Premium, delete your account or stop using the service.

Required remedies still apply

This policy does not limit non-waivable statutory remedies, verified payment errors or binding payment-provider or bank decisions. If you believe a payment was duplicated, charged incorrectly, not applied or affected by a legally remediable failure, open Moderator Chat and choose Payment, or use Report billing issue on your receipt. Include the purchase or receipt reference, never card details or passwords.

A request is not an approval. Approved refunds use the payment provider's processing times (usually 5–7 working days for the money to reach you). A refund made as a remedy for an unauthorised or erroneous charge may end the related pass immediately. If a payment shows as pending, check its status before paying again.